FAQs and Glossary

What can I pay online?
Why can’t I make a partial payment online?
How do I make payments in addition to my regular monthly payments?
What is Verified by Visa and MasterCard Secure (also known as 3D secure)?
How secure is my payment?
How is my card data stored?
Do I get charged for transactions?
How do I receive a receipt?
How long will it take for my online payment to clear?
What are the alternative methods to making a payment if my online payment is declined?
Why has my card been declined?