What to do at the end of your agreement

To avoid any additional charges, please take care of your vehicle and return it in good condition.

At the end of the agreement, simply hand the vehicle back, ensuring that all documentation detailed below is up to date and submitted when your vehicle is collected. If you have updated contact details where your vehicle can be collected and inspected, please fill out the form below:

Click here to open the Contract Hire inspection and collection form

Your vehicle inspection

Our agents, BCA, will contact you on our behalf before your agreement ends to arrange a convenient time to collect and inspect the vehicle.

On the day of inspection please ensure that:

  • The vehicle is clean, inside and out
  • You have all the relevant documentation to hand (e.g. service book, MOT certificate etc.)
  • You return all equipment supplied with the vehicle (e.g. spare key, satellite navigation CD/DVD, warning triangle)

The inspector will record any damage (and cost of repair) and you’ll be asked to sign to confirm your acceptance of the report.

Our Fair, Wear and Tear guide has everything you need to know about assessing the condition of your vehicle and will help you avoid any unnecessary charges.

If you would like to request a copy of the BVRLA Fair Wear & Tear guidelines, please contact our team at Fleet.admin@vwfs.co.uk or call us on 0330 100 8924

Buying your vehicle

As the agreement holder, you are not allowed to buy the vehicle yourself, however, if you know of a third party interested in buying the vehicle, they can get a quote by clicking here.  


This service is currently only available to Private Individual Bentley Financial Services customers

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